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Engine Parts by Catagory

Returns & Privacy Policy

Returns & Privacy Policy

delivery.jpgReturns Policy

You may return most new, unopened and non-installed items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please contact us immediately to receive a "Return Merchandise Authorization" number for all returns.  Include that RMA number in all communications and document the number on the box to be returned.  Articles not containing this authorization number may experience extended refund processing times.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Many items are stocked regularly and ship immediately after payment is received, although quantites fluxuate daily and may suddenly beome unavailable during evening processing.  The customer will be notified during this situation and when additional time outside of the anticipated delivery date is required.

Shipping delays brought on by the carrier are not the responsibility of HYFAST Aerospace, LLC. and may occur without notice.  Detailed shipping information can typically be viewed by referencing the tracking information email forwarded from HYFAST Aerospace, LLC. to the customer after processing.

 

Privacy and Security Policy

We respect and are committed to protecting your privacy.  We may collect personally identifiable information when you visit our site.  We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.  We will not sell your personally identifiable information to anyone.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

 

 

 

 

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